FAQs
Frequently asked questions
Our standard ingredients include: plain flour, salt, baking powder, butter, sugar, vanilla essence, eggs, pure icing sugar, water, egg white powder, and royal icing. For our vegan cookies, we use vegan butter, sugar, unsweetened almond milk, cornstarch, vanilla extract, almond extract, all-purpose flour, baking powder, and salt. Gluten-free cookies are made with gluten-free flour. Some of our flavored cookies, like the double choc chunky cookies, Pandan and coconut cookies may include additional ingredients. For more detailed information on the ingredients used in specific products, please visit the product page and check the 'Our cookies' page for more information. Feel free to contact us if you would like to know more.
We offer a few delicious options! Choose The Crumb Pack to enjoy a box of six thick, stuffed cookies — you can either select one flavour for all six or go with the Assorted Pack flavour option, where we thoughtfully curate a mix for the ultimate tasting experience.
Want full control? Pick our Build Your Own Loaded Crumb Box to customise each of the six cookies with your favourite flavours — mix and match or go all in on your top pick!
We bake all our delicious cookies in an open kitchen where wheat, dairy, eggs, soy, peanuts, and tree nuts hang out together. While we try our hardest to keep things separate, we can’t promise there won’t be a little mix-up. If your nut allergy is serious business, we highly recommend having a chat with your doctor before indulging in our sweet treats!
Storage Tips: Keep your cookies at room temperature in a cool, dark place. You’ll find cookie care tips inside the box to help keep them in perfect condition!
Room Temperature: Store cookies in an airtight container — they'll stay fresh and tasty for up to 14 days.
Freezer-Friendly: For longer storage, wrap cookies individually or layer them with parchment paper in an airtight container. They’ll stay delicious for up to 30 days in the freezer.